Roku Streambar stuck in a recovery mode
My Roku Streambar is stuck in Recovery Mode.
It has been working well for two years, same connections, same wifi. I noticed the front LED was glowing orange, so I turned on the TV to find that it w...
Forum Discussion
I am having the same problem now with mine. It just started tonight. I was at work and when I came home it was in recovery mode and I'm having the same issues everybody else is. Serial number for my stream bar is YL003J397545
I am having the same problem now with mine. It just started on 6/3/2024. I was at work and when I came home it was in recovery mode and I'm having the same issues everybody else is. Serial number for my stream bar is YL00FR094818 Version is 9.3.0 * 1050 and Roku is 9102RW
I am having the same issue with my 9102R software version 9.3.0 * 1050 with SN# YL00G0903776
Hello Community users,
Thanks for posting to the Roku Community!
We've seen some reports of Roku Streambars getting stuck in recovery mode. Don't worry, our Roku team is on the case investigating the issue closely.
We appreciate you sharing the troubleshooting steps you've already tried!
To help us narrow down the problem, we'd like to ask you a few questions:
- Power Source: Is your Streambar plugged directly into a wall outlet, or are you using the TV's USB port for power?
- TV Brand: What brand of TV is your Streambar connected to?
- Troubleshooting Attempts: Can you tell us what steps you've already taken to fix the issue?
- Factory Reset: Have you tried a factory reset by holding the reset button for 30 seconds, even if the screen doesn't change?
Need a Factory Reset Guide? We've got you covered! Check out this article: How to system restart or factory reset your Roku streaming device
Still Stuck? If none of the above works and your Streambar remains stuck, please provide your device's serial number or device ID. This will help us get your info to the right Roku team for further investigation.
We'll mark this post as "solved" to keep everyone informed. Please feel free to reply with your answers, and we'll do our best to get your Streambar back up and running!
All the best,
ChelIt would be nice if factory reset worked, but it does not. The device goes straight back to Recovery Mode.
I have tried everything I can think of: reset both the soundbar and my router, left them unplugged for a bit, tried a different WiFi network, tried recovery in different languages. It looks like it's updating, but then reverts back to Recovery Mode. It's connected to a Philips Smart TV via HDMI.
Version 9.3.0 * 1060
Serial number YL007A248993
Device ID 2A1197248993
Roku 9102R
