Forum Discussion

tip8's avatar
tip8
Newbie
2 years ago

roku stopped working, now remote does not work

ive tried to set it up several times, chat person said it was my tv, nothing wrong With my smart tv.

how to get remote fixed

 

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, tip8

    Greetings, and welcome to the Roku Community.

    We see that you're having an issue with your Roku device as well as your Roku remote, and we'd be more than glad to assist. May we know what specific Roku device you are having issues with? Also, what specific remote are you using? Further, what behavior does your Roku device exhibit?

    Please keep us posted, and we'll assist further.

    All the best,
    Kash