Forum Discussion

JMartini's avatar
JMartini
Newbie
4 months ago

Roku Stick Voice Remote pairs but does not function

The buttons on my RC-EL1 voice remote suddenly stopped working so I re-paired it (using the pair button) with the Stick which seemed to work but took several minutes. After that any/all buttons still did not work. Nor do I see any "transmit" LED work on the remote. Is the remote toast? 

remotes

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    4 months ago

    Hi, JMartini 

    Welcome to the Roku Community.

    I appreciate you for sharing with us your concern regarding the functionality of your Roku remote. I'm here to help.

    It seems you have successfully performed a troubleshooting step with your Roku remote. Have you considered replacing the batteries to see if there are any improvements?

    Keep us posted.

    Thanks,
    The Roku Community Team.