Forum Discussion

HoneyJones's avatar
HoneyJones
Channel Surfer
2 years ago

Roku Stick set/stuck on OLD wifi network. Can't change to New wifi network b/c remote doesn't work.

I have 2 issues at the same time: 1) I have a Roku 4K Streaming Stick that is set/stuck on my Old wifi network. In order to update/change it to the current/New wifi network I need to use the Roku re...
remotes
HoneyJones's avatar
HoneyJones
Channel Surfer
2 years ago

Thank you!  I tried everything you suggested, remote still will not work. I think it's because my Roku Stick is not connected to the internet (lost it's connection due to old network is was on, is no longer in existence).

I've come to my own Solution: BUY AN AMAZON FIRE STICK!!!!!!!!!!! 

I'm DONE with Roku!  This is my FOURTH Roku device (at $49.99 a pop) that this SAME problem & other issues has happened! I'M DONE!!

HDMIGuy's avatar
HDMIGuy
Roku Guru
12 months ago

HoneyJones Your Roku does not have to be connected to the internet to pair the remote.  If you can not get the remote to pair try a factory reset of the Roku stick.  If after a factory reset the remote will not pair it is likely the remote has failed.  However not being connected to the internet is not the problem.  I just paired a Roku remote for my daughter after she moved and had no internet until later that day.