Forum Discussion

Fkhafaji's avatar
Fkhafaji
Newbie
4 months ago

Roku stick 4k reboots randomly mid watching a movie every 30 minutes

Roku stick 4k reboots randomly mid watching a movie every 30 minutes. Software version: 14.1.4 built 7709-e6 gc version: 13.5.12 Issue id: jx-124-048   Things I have done to fix but no luck: Unp...
TV & Player Setup
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
4 months ago

Hey, Fkhafaji.

We're glad you're here!

Have you also tried connecting the Roku Streaming Stick to other TVs to see if the issue persists? If not, could you give it a shot so we can isolate the issue?

Let us know what you find out!

Roku Community Team