Forum Discussion

NickBChaser's avatar
NickBChaser
Newbie
2 years ago

Roku speed is <1Mbps. All other devices are fast

I have a Roku 2 that has been very slow most of the time lately. Connection check right now is Signal Strength: Good, Download Speed: <1Mbps. Even thumbnails are not loading in apps. Meanwhile all ot...
tv & player wifi
Strega2's avatar
Strega2
Roku Guru
2 years ago

What model is it?  “Roku 2” is a name used on a fairly wide variety of models from 2011 to 2015.  Some of them were 2.4GHz only, and some were dual band.  It looks like the 4210 (the most recent “Roku 2”) can still run a current Roku OS, but none of the rest can.

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    2 years ago

    NickBChaser-

    This has always worked for me to re-establish my net connection when it has been lost or not performing well:

    • Restart the router (even if other devices have no problem finding and connecting). Sometimes that's all it takes, if not keep going.
    • Restart the Roku to clear its memory. Depending on your Roku model and Roku version number you'll find the System restart option under either Settings > System or Settings > System > Power. Again sometimes that's all it takes, if not keep going.
    • Find and connect to your network via Settings > Network > Set up connection.

    If that doesn't fix it, try disconnecting the power to your Roku for a few seconds.  When it comes back up, see if you then can set up the network connection.

    I support everything Strega2 said.   But no matter which "Roku 2" you have, if you replace it with a current model, you'll be astounded at how much faster and more responsive the current models are.