Forum Discussion

hotrod03's avatar
hotrod03
Newbie
3 months ago

roku setup and system update

im trying to set up my roku LE and it keeps taking me to the language screen, after i click english, it starts system update. once system update is completed, it takes me straight back to the language screen and process restarts. not sure what to do?

3 Replies

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    hotrod03 

    If you are powering the Express LE from your TV, try plugging the cable into a USB charging adapter and plug into a wall outlet. (try using cell phone charging adapter 5volt, 1 amp).

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    Here are a couple of other things to try.  They may not be universally successful, but they are at least worth a try.

    Restart your router, even if other devices on the network are not having problems. When your router has completed its startup, try repeating your Roku setup.

    Try using a different WiFi network to do the update - perhaps via a WiFi hotspot on your mobile phone or by taking it to a friend's house - and see if it will complete the startup. If successful, then redo the WiFi connection to use your intended WiFi network via Settings > Network > Set up connection.  Why this works, when it does, I haven't a clue.

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Thanks for posting here, hotrod03!

    If you’re still having trouble getting the device going, the final option would be to do a factory reset and start setting it up all over again.

    Let us know if you need more help!

    Roku Community Team