Forum Discussion
Sorry for the way I word things, I’m not the best a communication but I’ll try to Blake it easier to understand based of my knowledge. What I mean was she said she had it plugged into the tv but now she plugged it into the wall.
Hi Mjunior,
Thanks for posting here in the Roku Community.
We understand the situation you're in with your Roku device not having enough power and rest assured that we're here to help. We recommend securely attaching the cords to your Roku device and plugging it into a direct power source such as a power outlet. Also, if you're receiving any message prompts or error codes, providing an image here with us regarding this would be best for us to grasp the issue better.
Please keep us posted, we'll certainly assist further.
All the best,
Kash