Forum Discussion

vNoDespair's avatar
vNoDespair
Reel Rookie
3 years ago

[Roku Select Series TV] No signal when pressing home button on PS5

We purchased our Roku - 65” Class Select Series 4k Smart Roku Tv about a week ago. So far it’s going pretty well. The only issue we’ve been is that when we’re playing on our PlayStation 5. When we ar...
RokuJechealR's avatar
RokuJechealR
Retired Moderator
3 years ago

Hi vNoDespair,

Thanks for following up and providing us with your device information. 

Please be aware that I have passed along your concerns and details to the appropriate Roku team for further investigation. Once more information is available, I'll be sure to post an update on this thread.

Your patience and understanding in the meantime are much appreciated.

All the best,

Chel

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Hi vNoDespair 

    Thanks for your patience while we looked into the issue you are experiencing with your Roku Select Series TV and PS5.

    At this time we would ask to see if you can disconnect your soundbar and see if that makes any difference in what you are experiencing. In addition, can you please provide us with the make and model of your soundbar.

    Please keep us posted and we will be more than happy to continue assisting you.


    Thanks,
    Danny