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emklick29's avatar
emklick29
Newbie
6 years ago
Solved

Roku screen won't stop scrolling when remote is pointed at it

When pointing my remote at the roku device the screen will continually scroll and will not let me select anything. When I move the remote away from the devices receiving signal the screen stops scrol...
  • RokuDanny-R's avatar
    6 years ago

    emklick29 

    Thanks for the post.

    If you have checked to make sure that there isn't a stuck button and are still experiencing the issue, please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

     

    Thanks,
    Danny