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Clo888's avatar
Clo888
Reel Rookie
3 years ago

Roku remote won't change channels on the over the air screen

Same issue started about a month ago on my JVC Roku TV.

2 Replies

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  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi, Clo888,

    Greetings from the Roku Community!

    We appreciate you reaching out to us. We'd like to take action on this, but we need more details to see if there are any options that we can look further into.

    Refer to these questions to better identify the issue you're experiencing.

    • What is your device's OS version?
    • What are the steps to reproduce the issue?
    • What Roku model device are you using?
    • What specific troubleshooting steps have you taken so far to try to resolve the issue?

    We'll be eager to wait for your update. Thank you!

    Warm regards,

    Rey

    • Clo888's avatar
      Clo888
      Reel Rookie

      Thanks Rey for your reply. I was actually replying on a thread and somehow it appeared as if I was posting a question of my own. I tried to delete this but couldn’t.