My Roku remote worked well for a year on the original LG TV, but it failed and was replaced with a Sony. I can not get the Roku remote to turn on the new TV, but once on it will control the TV. What is the next step in trouble shooting?
Re-program the remote for your Sony, skip the first positive result clicking YES, lie to it, try the next one that mutes the music.
what is the process in re-programming the Sony remote?
Additionally, the Roku remote will not adjust the volume or mute the sound. Hope this is helpful.
Hopefully you can go to: Settings -> Remotes & devices -> Remotes [select your remote] -> Set up remote for TV control and get it set up for your TV.
