ROKU Remote warranty-will not take ownership
my roku pro remote has been acting up volume will stop working, and will frequently need to be paired to the TV again, battery level is never gone below 50% before recharging and the tv is less than ...
Forum Discussion
yes, I tried to contact support directly initially, but that was an exercise in futility, the agent kept trying to direct me to contact TCL support and would not listen when I told them several times that it was not a TCL product.
Hi matrevino72,
Thanks for following up.
We sincerely appreciate your patience regarding this matter, rest assured that I make a note when I escalated your issue to our Support team. Keep an eye out for a member of our Support team to contact you and follow up directly.
Thank you for your kind understanding.
Best regards,
Mary
