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rickwphx's avatar
rickwphx
Newbie
4 months ago

Roku remote stopped control tv volume

I have a Samsung tv and Roku remote with voice (RC345).  I had switched my speaker output on my tv to play in my JBL Live bluetooth headphones. I could control the volume with my Roku remote then.  When I switched back to TV speaker I am unable to control the volume with my Roku remote or my TV remote. I paired it again.  I went through the steps of setting the remote up again for TV. I followed the steps in the support section and nothing. Anyone have any ideas?  

 

remotes

2 Replies

  • rickwphx's avatar
    rickwphx
    Newbie
    4 months ago

    I unplugged the tv for 30 seconds and plugged it back in. Got volume control back on the tv remote and resetup the roku remote and finally came back. 

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      4 months ago

      Hi, rickwphx 

      Welcome!

      I appreciate you for sharing the trouble you have encountered, and glad that you were able to find a fix to the problem.

      If the issue persists, please feel free to reach out to us. We're here to help.

      Happy Streaming!

      Roku Community Team.