Forum Discussion

Jerzboy1's avatar
Jerzboy1
Newbie
2 years ago

Roku remote Right and Down button barely works

Device and remote is barely used and has already having issues. 

1 Reply

  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi Jerzboy1,

    Welcome to the Roku Community!

    We'd like to be of support regarding this remote issue, and we appreciate you flagging us about it.

    Could you tell us how long you have been using this remote and when you started experiencing this behavior? Have you also tried any troubleshooting, and what didn't apply?

    In addition, please share with us the model number of this remote. We'd like to take a closer look.

    Thanks,
    Rey