roku remote not working on roku stick
just got a new roku stick last week and my remote is suddenly not working. my other remote for another roku stick works on the device but not the remote assigned to it. i have changed the batteries a...
Forum Discussion
I have a similar problem. My remote simply will not work. I have replaced the batteries, I've tried unplugging everything and pairing - repeatedly. I even tried a manual reset on the streaming stick, but now I can't even get to a home screen. It asks for my preferred language and then gives me a remote error signal. And I can't get past that because the only way to control the stick is with the remote. What the heck? I've only used the Roku a few times and now I cannot get anything to work. Please help.
Serial number - X01700451YU8
JRinDC
Thanks for the post.
I have passed along your information to our Support team. They will follow up and assist you.
Thanks,
Danny
