Forum Discussion

abcdefghi's avatar
abcdefghi
Newbie
4 months ago

Roku Remote is not working even after changing batteries

I got my roku remote in september of 2024, it stopped working about a month ago. when i finally remembered to buy batteries i put them in the remote and the remote will not work. I’ve tried the other batteries and it still won’t work. any advice? will roku send me another remote?

remotes

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    4 months ago

    Welcome abcdefghi,

    Thank you for informing us that your Roku remote is not functioning with your Roku device, even after replacing the batteries. Don't worry we are more than willing to assist you with this.

    We would like to know the following:

    We will wait for your response.

    Cheers,
    Roku Community Team