Roku Remote Control Compatibility
I am at a loss of what to do regarding my setup, and if my Roku remote is capable of controlling everything. Here is my setup:
Samsung: UN50KU6300F MFD date FEB 2017
Soundbar: HW-Q65C MFD date MA...
Forum Discussion
Volume doesn’t fail, but I do notice that when I press the power button the LED light on the remote will pulse white. I did not try and connect the Roku player directly to the TV, and when I re-run the setup remote for TV control it will take a multiple tries to try and obtain a correct code- and most times it’s says paring is unsuccessful. Don’t know if it’s an issue having a Samsung soundbar and Samsung tv with codes getting confused to connect, like it’s trying to connect to both?
Thanks for the info! Frank0623
Let's try narrowing things even further!
How about we try testing with a smartphone: install the Roku mobile app and control the Roku over Wi‑Fi. If app control works reliably, the issue is remote/IR/CEC related, not Roku player networking.
Let us know what you find!
Roku Community Team
I can turn on my tv via Roku app by pressing the home button, but I do not see a power button to turn everything off? I can navigate through the Roku Home Screen on my phone
Any idea what the white pulsing light means when I hit the power button and nothing works?
Got it! Frank0623
I see that you're able to control the Roku device with the Roku Mobile app. Regarding the white pulsing light, it could be that the remote attempted pairing but didn’t get confirmation, so it pulses while retrying.
I'd like to know, do you have another remote that we can try pairing with your Roku Ultra? If so, does it also experience the same behavior?
Roku Community Team
