Forum Discussion

rbmunkin's avatar
rbmunkin
Newbie
12 months ago

Roku remote changed how it works

Hi,

Suddenly my Roku remote is requiring more button pushes to use it. Two pushes to pause for instance. First push brings up the bar, second push pauses. Same with fast forwarding, rewind, everything. 

So before it acts like it used to, it requires an extra button push. 

Why?

Thanks,

Rick

 

1 Reply

  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi rbmunkin,

    Thanks for making your first post here in the Roku Community!

    We understand that you're having trouble with your remote buttons, and we'd like to help you out. We suggest changing the batteries to see if that resolves the issue. If the problem persists, please report back here and provide us with the serial number of the paired device.

    Thanks,
    Rey