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redioenbamango's avatar
redioenbamango
Reel Rookie
4 years ago
Solved

Roku remote can not pair Rocku Streaming Stick 4K can't have the Remote Pair all it shows on the TV

Roku Streaming Stick 4K can't have the Remote Pair all it shows on the TV is " Pair your remote and I have everything Roku technical pages adviced me to do and it still does not work, and it  purchas...
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  • redioenbamango's avatar
    redioenbamango
    4 years ago

    Model: 3820X   

    SN: S08Y41CPH94E   

    Thanks for your email.

    Kind Regards 

    Urban Dangleben 

RokuMary-F's avatar
RokuMary-F
Community Moderator
4 years ago

Hi ajnos16,

We appreciate you reaching out to the Roku community!

We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and provide a resolution to this issue.

If you need any additional help and we’ll follow up to continue assisting you.


Best regards,
Mary

Holiday's avatar
Holiday
Reel Rookie
3 years ago

Hi same thing with my Roku stick 4K,  I cannot Pair the remote with my Roku. 

Roku streaming Stick 4K

Model 3820X2

SN: SOJ7329P2HVN

RokuMary-F RokuDanny-R