Forum Discussion

RussC1's avatar
RussC1
Newbie
7 months ago

Roku remote app stipped connecting

The official roku app remote is no longer finding my tv.  Both on my Android phone and my wife's.  I have gone through the trouble shooting on previous posts.  

1) restarted and updated roku on TV and app

2) confirmed both are on the same wifi including the channel

3) tried manually connecting with ip

Model WR55UT4009

Hardware 7809x

SN YN00W4632458

Software version 14.0

App version 11.2.0.4197951

Phone Galaxy S24 ultra and S22

  • renojim's avatar
    renojim
    Community Streaming Expert

    RussC1, have you tried restarting your router as well as your Roku device?