Roku remote “Unable to hear you”
Hoping someone can help me out here. My Roku remote started Not being able to hear me. I’ve tried the Roku app and that works fine for voice command but for some reason my remote doesn’t work anymor...
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I have the Roku Ultra with a hard-wired ethernet connection. To duplicate the problem of getting "Unable to hear you" error message, just turn the Roku on and give a command. It happens 100% of the time now.
Remote batteries are at 54% capacity.
System restart provided no joy.
Software is ver. 11.0.0 build 4193.
I’m wondering if maybe there is a bug in the update because I have the same version 11.0.0 build 4193-30 and my voice remote is now just a remote as well. Has been for a while now.
not a noob here - 100% batteries, paired fine, has worked for ages as is, till it didn’t blah blah blah. The one thing I can see that is not the same - software version.
Remote works 100% fine as it should with the exception of the microphone. I have scoured the web for someone with a clue and there is a ton of people with the same real problem. So either there are issues with the microphone taking a **bleep** on a lot of our voice remotes, or it’s a software thing.
if roku tech wants to chat or some data you can email me tyjo2112 at the ya hoo, I won’t be monitoring this thread since there isn’t any solution here.
