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Tedrone1968's avatar
3 years ago

Roku reboots after clicking pause on remote

Aug 30 2023 last week my Roku when I pause a movie or pause anything it will either start over or back  30 mins in the movie why is it doing this I changed the batteries it is up to date I have very fast internet makers no sense is my Roku out. Of date like what Apple is doing making u buy a newer version. 

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  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi Tedrone1968,

    We appreciate your first post here in the Roku Community, and thanks for letting us know about this behavior going on.

    Could you elaborate a little bit more on this for us? Is this problem exclusive to a particular channel, or does it manifest itself all across the platform? In addition, which Roku device are you using at the moment?

    With more information, we'll be able to further look into this.

    Regards,

    Rey