Forum Discussion
RokuEmmanuel-D
20 hours agoCommunity Moderator
Hey there! schaefer45
Sorry to hear about your experience, and we understand your concern with your Roku device being stuck in a reboot loop.
Could you please confirm your Roku device model? If it's possible to go to the Settings, try navigating to Settings > System > About to find this info. Also, we weren't able to retrieve the photos you sent to our support team. It would be great if you could send them here so that it'll help us take a closer look.
We hope to hear from you soon!
Roku Community Team