Roku Premiere stopped working
Hi All, I have been using a Roku Premiere 3920RW for a couple of years, until a few days ago, when it suddenly seemed to stop streaming - We use it for Netflix and Youtube, both of which would start...
Forum Discussion
Hi djinng,
Thanks for following up and for the additional note.
We're sorry if you are having this issue and we'd like to take a closer look to see if there's anything else we can suggest to help.
If you are unable to provide all the requested details, please provide us with the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.
We appreciate your patience and understanding regarding what you are experiencing.
Best regards,
Mary
This is the info of the second device along with some photos.
Model 3920X
S/N JFS268936558
