Roku pop up menu guide keeps appearing on screen
So this happened to me as well. I had to factory reset 3 times because one time unfortunately didn’t do the trick. I also had to take mirroring off of the tv. Hope this helps anyone that goes through this
Hi CRP1,
Thanks for keeping us posted!
Please be advised that since you cannot find the store settings option on the shortcuts menu, we recommend that you factory reset the Roku. A factory reset clears the majority of data from your Roku device and restores it to its factory default configuration. Specifically, the process will erase your personal preferences, unlink your device from your Roku account, reset all settings, and return your device to a state ready for initial setup. Please follow these steps:
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System
- Select Advanced system settings.
- Select Factory reset.
- If you have a Roku TV, select Factory reset everything. Otherwise, move on to the next step.
- Follow the on-screen instructions.
If the problem still persists, please keep us posted.
All the best,
John