Roku pop up menu guide keeps appearing on screen
Roku pop up menu guide keeps appearing on my screen while watching TV , so annoying , how do i deactivate
Forum Discussion
The software on my Roco smart TV was updated in mid-December (or so). Since that time (I can only suspect), while watching live OTA Broadcast TV, the info screen pops up without prompting. (This is the portion of the screen at the bottom that has info about signal strength, current time, the name of the show current being watched, the plot synopsis, etc.) This happens about 90 seconds into a newly chosen channel and also about 90 seconds after a new show starts on the same channel. This is VERY annoying! I KNOW WHAT I'M WATCHING! ...;and if I don't, I can hit the "OK" on my remote and get this screen for myself.
Coupled with this problem........when I'm brousing through the channels for a show to watch, after some period of time -- before I'm through brousing -- it kicks me out of the channel brousing screen and back to the channel and show having been selected previously. This is EXTREMELY annoying! If I want to continue to brouse, I have to start all over again.
Same here & this problem is very annoying! Been going on for about a month now for me. Problem happens on OTA and Roku Live TV channels/menus. I have two TCL Roku TVs which have the same exact problem. Info shows up without asking and takes me back to the channel I'm watching while browsing the channel guides/line ups. Otherwise, the channel info continues to show up without asking for it.
What is the fix or when can we expect a response from Roku?
Well, we continue to be at the top of the problem feed. Keep posting, and keep giving kudos. Maybe we'll get a response at some point.
Anyone from Roku out there? What good is Roku support and this website, if there is no response from Roku?
They don't actually answer, except to ask for serial numbers and model numbers. Then they go off and never actually provide you with anything useful.
Well, they keep telling me how many kudos I'm getting and that I'm moving up to the next level. So I guess that's something...
This is so much bs.... Mine does the same thing, as well as popping back to the original channel, when I'm scrolling hundreds of channels away, forcing me to go back and start all over! This is ridiculous, having to scroll through hundreds of channels manually! And some channels will have spoken descriptions, despite my having it deselected in preferences, and other channels only having audio, with a gray/black screen, making me have to bounce back & forth between channels till I get the picture to stay on! And calling in did no good, they just have me reset this and that, turn the tv on & off, and it's still doing the same bogus stuff...
