Forum Discussion

tmroz's avatar
tmroz
Channel Surfer
3 years ago
Solved

Roku Plus TV Base not stable

8 days ago I purchased a 55" Roku Plus TV. As I was securing the legs to the TV and realized the screws would not go in all the way (even with a lubricant) so it was wobbly.  I should have returned i...
  • RokuDanny-R's avatar
    3 years ago

    Greetings tmroz 

    Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with your Roku Plus TV. I can completely understand the frustration that this may have caused, especially with a brand new TV.

    Please be aware that I have passed along your concerns and details to our Support team. They will follow up and assist you further with your issue.

    If you need further assistance in the future with another issue, please don't hesitate in posting again in the Roku Community.


    Happy Streaming,
    Danny

  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Domalmo,

    We're delighted to have you as a part of the Roku Community!

    Thank you for reaching out to us about your Roku TV. We're pleased to assist.

    In this situation, it would be best to contact our Support team. They have dedicated support channels, including email, chat, and phone support, to help customers in your situation. You can contact them here

    Thanks,

    Arjiemar