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Speedle_1_5286's avatar
Speedle_1_5286
Reel Rookie
12 months ago
Solved

Roku Plus Series 55R6A5R Left Side Intermittent Glitch

Hello, I picked up a Roku Plus Series 55 (55R6A5R) in late 2023 and have noticed an intermittent video glitch that always occurs on the left side of the screen. I believe that I verified that this ...
  • RokuJanadeeK's avatar
    RokuJanadeeK
    12 months ago
    Hi Speedle_1_5286,
     
    Welcome, and thank you for your post!
     
    We understand that you're having display issues with your Roku TV. We would recommend trying the following troubleshooting steps below:
     
    1. Power-cycle your Roku TV: unplug it from the wall power outlet and plug it back in.
    2. Check for updates: Go to Settings > System > Software Update > Check Now
    3. Restart your Roku TV: Go to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.
    4. Last resort, factory reset: Go to Settings > System > Advanced system settings > Factory reset.
    This should fix the problem you're having, but if it doesn't, please respond so we can help you.
     
    Kind regards,
    Janadee
RokuJanadeeK's avatar
RokuJanadeeK
Retired Moderator
12 months ago
Hi Speedle_1_5286,
 
Welcome, and thank you for your post!
 
We understand that you're having display issues with your Roku TV. We would recommend trying the following troubleshooting steps below:
 
  1. Power-cycle your Roku TV: unplug it from the wall power outlet and plug it back in.
  2. Check for updates: Go to Settings > System > Software Update > Check Now
  3. Restart your Roku TV: Go to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.
  4. Last resort, factory reset: Go to Settings > System > Advanced system settings > Factory reset.
This should fix the problem you're having, but if it doesn't, please respond so we can help you.
 
Kind regards,
Janadee
  • Speedle_1_5286's avatar
    Speedle_1_5286
    Reel Rookie
    12 months ago

    Hello RokuJanadeeK,

    Thank you kindly for your reply here.

    1. Power cycle Roku TV -- this troubleshoot did not work
    2. Check for updates -- TV software was/is up to date, so this was not an issue
    3. Restart your Roku TV -- this troubleshoot did not work
    4. Factory reset -- So far it seems that this has helped, hopefully this resolved the issue

    I will post back here if I encounter again. Thank you for your help!