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Megwoodb's avatar
Megwoodb
Reel Rookie
3 years ago

Roku player won't connect to any TV

My Roku player won't connect to any TV, we have three brand new HDMI cords we tested and they worked fine with other devices, then we tested the Roku on two TV's and a computer monitor. It worked just fine on the computer monitor but not on either of the TV's. The power light does come on just fine, I even tried pressing the reset button and letting it do it's thing but it didn't work. 

 

It worked last night just fine until today. 

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    Megwoodb 

    When you are using the Roku device with the TVs, have you tried using the power adapter and plugging into wall outlet?  If so, have you tried using a different power adapter (for most Roku devices, any 5volt, 1amp cell phone charging adapter will work).

    What is the model number of the Roku device. (Settings/System/About).  You may need to plug back into monitor to get this info or look on the device itself.

     

    • Megwoodb's avatar
      Megwoodb
      Reel Rookie

      As I mentioned, the power light comes on just fine in all instances. There is just no signal to the TV's. But yes, we tried with three different power adaptors when testing it between two TV's and a computer monitor. 

      Model: 3930X

      • Strega's avatar
        Strega
        Roku Guru

        I hope this isn't too simple-minded, but are your sure the TV is set to the correct input?