Roku photos streams stuck on get started screen
I have tried restarting my roku device and such and even the get started thing and scanning the QR code but nothing is working. If anyone knows how to fix this then please tell me.
Forum Discussion
Hi PatchesTheReal1,
Thanks for your first post in the Roku Community!
We understand you are facing an issue with photo streams being stuck on screen. We're so sorry to hear about this experience and will work with you to resolve this issue.
For us to better understand the issue that you are experiencing, kindly provide us with additional information:
- When did the issue occur?
- What were the steps you have taken to reproduce the issue?
In the meantime, kindly try to power-cycle your Roku device. Unplug it and plug it again into its power source. If the issue persists, please try to factory reset your Roku device again and see if it fixes the issue.
We'll be waiting for your update.
Kind regards,
Eunice
Hello I don't know if my reply went through yesterday
but the issue occurec on january/23/2024. It was my first time using the photo streams app ever. I have tried re-starting the system which some claimed to have worked for them. However, it didn't fix the issue sadly. The issue is still ocurrin
