Forum Discussion

Stephie221's avatar
Stephie221
Reel Rookie
2 months ago

Roku ONN TV not connecting to WIFI

MY Roku ION tv, it is 4 years old,  will not connect to wifi, the red light power light on the bottom of the TV is flashing.  

I have un-plugged, re-plugged, both my TV and router, nothing has worked.  

TV will not power on, so i cannot reset it, i found the reset button, ive pressed, but the button will not move

I dont know what else to do.  Besides buy a new one, which does not fit in the budget.  

Anyone have any other suggetsions?

Thank you!

 

3 Replies

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, Stephie221 

    Thanks for reaching out!

    I understand that you've encountered an issue with the Onn Roku TV. I'm here to refer you to the right support.

    It is advised to contact Onn's support team and inquire further about your concern. TV manufacturers provide direct support with their TV models.

    To contact them, refer to Onn TV Support

    Hope this will be addressed soon.

    Thanks,
    Roku Community Team

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator

        Happy to help, Stephie221 

        If you encounter any issues, feel free to reach out to us. We're here to help.

        Thanks,
        Roku Community Team