Forum Discussion

Phantomheero's avatar
Phantomheero
Reel Rookie
5 years ago
Solved

Roku not connecting to Internet or Remote

  Just like the title. My roku says it's "Not Connected," and the remote isn't working. I've tried hard resetting, taking out the batteries of the remote, which still has its light beeping. I tried t...
tv & player wifi
  • Phantomheero's avatar
    Phantomheero
    5 years ago

    I figured out a solution.

    Unplug the stick from the wiring, and the wiring from the outlet. That helped me.

ADT2016's avatar
ADT2016
Newbie
4 years ago

This happened to me as well a couple days ago. I have 3 rokus (the $39 model) and they all stopped connecting to wifi at the same time. My other devices stayed connected, so it's not my router or ISP.

renojim's avatar
renojim
Community Streaming Expert
4 years ago

ADT2016, who is your ISP?  If it's Comcast/Xfinity or Cox make sure your Wi-Fi wireless mode is set to b/g/n and not g/n.  ISPs have been know to disable 2.4GHz and mess with other settings in customer's routers, so they very well could be to blame.