Forum Discussion
Hi Al80,
Welcome to the Roku Community!
We understand that your Roku device may be having trouble connecting to your home network after a power outage.
We recommend starting here to troubleshoot Network issues: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet | Official Roku Support
If none of the suggestions resolved the issue, please let us know and we will be able to assist you further.
Best regards,
Mary
Thanks very much. I discovered that the problem was with my router, not my Roku device.
- jc53 years agoBinge Watcher
I had this problem once, then it just started working and I haven't had any problem again. I think a lot of it has to do with updates and your TV's and Roku's ability to work together after updates. I turn my TV off and switch it back on so Vizio can update, Same with Roku device. It happened to me during a time when a lot of new equipment was being offered by Roku. I know this isn't technical, but that's what I did.