Forum Discussion

SuzanBowen's avatar
SuzanBowen
Binge Watcher
4 months ago
Solved

Roku Mobile App Worked Yesterday – Now It Can’t Find Device

Before trying all the troubleshooting steps you find online, do this first: Unplug your Roku device from both the power source and your TV. Wait five minutes, then plug it back in. This simple step ...
mobile app
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    4 months ago

    Hey, SuzanBowen.

    Thanks for reporting this!

    Thanks for taking the time to work on this! We see that the issue is still happening. Just to make sure, have you tried signing out and then back into the app? If you haven’t, please give that a shot and let us know if it helps!

    Please get back to us soon!

    Roku Community Team

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
4 months ago

Hey, SuzanBowen.

Thanks for reporting this!

Thanks for taking the time to work on this! We see that the issue is still happening. Just to make sure, have you tried signing out and then back into the app? If you haven’t, please give that a shot and let us know if it helps!

Please get back to us soon!

Roku Community Team