My roku TV isn't detected in my roku app at least half the time. I've made sure they're on the same wifi. It worked once after clearing the cache but that only worked one time. I went to my Google home app and it is able to find the TV and power off, volume controls, etc. Any suggestions on how to fix the roku app?
Hi Hnsc93
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It happens on both my and my husband's phones. Everything is up to date (app version, phone software, TV software). I've tried uninstallling and reinstalling the app. Power cycling the phones and TV (thru the settings). The only thing I haven't tried is resetting the TV.
When you have multiple devices unable to see the TV, that makes me believe your wireless network has a security setting enabled that blocks connected devices from seeing other network devices. This setting is common on public networks (hotels, libraries, coffee shops, etc.) but is usually not enabled on a home network. It's possible that a firmware update has switched that setting on, or if your ISP controls your router (usually the case with a rented router/modem from your provider) they might have turned it on without telling you. If this is the case, you might not be able to turn it off yourself, as often the ISP will not allow the user access to many of the router controls. This is why my cable modem (rented from Comcast) is in bridge mode and I use my own personal router to give me complete control of my network.
