Forum Discussion
8 Replies
- RokuRiamie-DCommunity Moderator
Hi weleyva,
Thanks for posting in the Roku Community!
We are glad you let us know about the issue you are having with your Roku mobile app. We would be more than willing to help.
Here are several detailed troubleshooting steps that we can recommend for this particular issue.
- Check if the Roku mobile app is up to date.
- Uninstall the Roku Mobile app and reinstall it again.
Please let us know if the issue is persistent.
Regards,
Riamie- mE_2020_2020Binge Watcher
I e done everything over and over and over again
my Mobile roku App cannot find my Roku ultra.. on the same internet folks
only finds ultra the express Roku i the back room!
as usual Roku help is useless!
- weleyvaReel Rookie
Hey mE_2020_2020
If you have installed it on iPhone try turning on Roku under local network in settings and privacy in the setting area
- weleyvaReel Rookie
Hey RokuRiamie-D
I tried all the solutions and it is still doing the same thing and freezing up when I exit the app and open the app again