Greetings itdoesntwork
Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with screen mirroring to your device.
Can you provide us a screenshot of what is shown on your TV so we can better understand the issue you are experiencing?
We would recommend taking a look at the information provided by our Support page here: Screen mirror your Android or Windows device
Please keep us posted what you find out and we will be more than happy to assist you further. We look forward to hearing back from you.
Thanks,
Danny
Thanks for the quick reply. I'd rather not send a screenshot as the image my TV displays has the name of my wifi on it, which is personal information. However, all the TV says is "Starting video from..." then my computer's name. The progress bar stalls at 33% ish, then times out and my computer gets a popup that says "Cannot connect" with no additional info.
Once again I appreciate the quick response.
Hi itdoesntwork
Thanks for the follow up regarding your screen mirroring issue.
Are you ensuring that your Windows PC is connected the 2.4 GHz frequency on your router and not the 5 GHz frequency? Please be aware that the Roku Express device only uses the 2.4 GHz frequency and if your computer is not using the same frequency, it's possible that this may be causing the issue you are seeing.
Please keep us posted what you find out and we will be more than happy to continue assisting you.
Thanks,
Danny
Thank you again @RokuDanny-R, I appreciate the help.
Yes I can confirm that my PC is using the same 2.4 GHz frequency. I usually run an ethernet cable to it but when I attempt to connect wirelessly I unplug that, so it has no other option.
