Forum Discussion

man00's avatar
man00
Binge Watcher
6 months ago
Solved

Roku Media Player on Roku Ultra, access duration takes time

Using 128GB USB in my roku ultra, it takes roughly 8 minutes to access it

I'm using the Roku player thingy 

roku player
tv & player support
  • RokuRiamie-D's avatar
    RokuRiamie-D
    5 months ago

    Hi, man00​

    We are sorry for the delayed response. We are here to assist you with your concern regarding the Roku Ultra connectivity issue with your USB drive, which takes too long to access.

    Let's see if this works for you:

    1. Unplug and replug the USB drive from your Roku Ultra
    2. Remove the Roku Media Player app
    3. Restart your Roku device
    4. Add again the Roku Media Player app


    Note: Roku Media Player supports drives that are formatted with the FAT16, FAT32, NTFS, EXT2, EXT3, exFAT, and HFS+ file systems. For more tips, visit here.

    Thanks,
    Roku Community Team

2 Replies

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    5 months ago

    RMP has not been updated in a number of years. My guess is it's indexing every file on the USB drive, which can take some time. You might instead consider using a media server that supports the DLNA protocol, which RMP supports. Serviio is one example, but there are many others, and most are available free of charge. It requires a computer running on your network, but the plus side is it's available to any device on your network that supports DLNA (most smart TVs do, as well as Blu Ray players and other streaming devices). 

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    5 months ago

    Hi, man00​

    We are sorry for the delayed response. We are here to assist you with your concern regarding the Roku Ultra connectivity issue with your USB drive, which takes too long to access.

    Let's see if this works for you:

    1. Unplug and replug the USB drive from your Roku Ultra
    2. Remove the Roku Media Player app
    3. Restart your Roku device
    4. Add again the Roku Media Player app


    Note: Roku Media Player supports drives that are formatted with the FAT16, FAT32, NTFS, EXT2, EXT3, exFAT, and HFS+ file systems. For more tips, visit here.

    Thanks,
    Roku Community Team