Forum Discussion

truperti's avatar
truperti
Newbie
2 years ago
Solved

Roku loses signal every time I press a button on the remote

I am trying to set up a Roku 4K streaming stick on my projector. Every time I hit a button on the remote the Roku instantly loses signal. I can get the signal back by switching to another hdmi input on the projector remote and then switching right back. This happens both with the physical remote and with the phone remote as well

TV & Player Setup
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    11 months ago

    Welcome, LEXNYBK.

    Thanks for posting here in the Roku Community.

    We noticed you're also having difficulty with your Roku on your Projector. 

    Please be advised that Roku devices work best when used on TVs. However, if you're having trouble using a Roku device for your Projector, to isolate the problem, you may try plugging your Roku device into a TV and see if it makes any difference. This will let us know where the problem is coming from. If this step resolves the issue, the problem is within your Projector. You may need to contact the manufacturer for further assistance.

    Let us know how what you find out.

    All the best,
    Emman

3 Replies

  • LEXNYBK's avatar
    LEXNYBK
    Newbie
    11 months ago

    I have a very similar, if not the same issue. 

    I’ve tried different HDMI 2.0 cables and ports on my projector. I think I may have tried changing every setting on Roku, have the latest firmware installed, etc.

     

    Please advise - this has been super frustrating, and thank you.

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      11 months ago

      Welcome, LEXNYBK.

      Thanks for posting here in the Roku Community.

      We noticed you're also having difficulty with your Roku on your Projector. 

      Please be advised that Roku devices work best when used on TVs. However, if you're having trouble using a Roku device for your Projector, to isolate the problem, you may try plugging your Roku device into a TV and see if it makes any difference. This will let us know where the problem is coming from. If this step resolves the issue, the problem is within your Projector. You may need to contact the manufacturer for further assistance.

      Let us know how what you find out.

      All the best,
      Emman

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi truperti,

    Welcome to the Roku Community!
    We will be more than happy to assist you further with this issue that you're experiencing. How are you powering your Roku device? What troubleshooting steps have you taken so far?

    With detailed information, we will be able to assist you further.

    Thanks,

    John