Forum Discussion
Thanks for the update, Dvburnsii!
Could you send a picture of it? Also, what troubleshooting steps have you tried so far? That’ll help us narrow down the issue.
Keep us posted!
Roku Community Team
I don’t know what I could try besides rebooting the device which I did. I can’t see a way to message you now that the forum has been updated but if you could send me a message then I’ll respond to it with the image of the ROKU logo.
- RokuEmmanuel-D2 months agoCommunity Moderator
Thanks for keeping us posted, Dvburnsii!
Can you also try this on a different TV and see if there's any difference? How many similar devices do you have? Are they also experiencing the same issue?
Let us know what you find!
-Roku Community Team
- Dvburnsii2 months agoRoku Guru
I only personally own my one Roku unit, the Roku Express 4K+ as well as my one TV which is a Sony Bravia so I will not be able to perform any of those steps. However, fortunately after rebooting the Roku this afternoon it appears to be functioning normally again. I will reply back here if I see otherwise.
- RokuEmmanuel-D2 months agoCommunity Moderator
That's great to hear, Dvburnsii!
Let us know when it happens again so we can have it investigated by the team.
Happy Streaming!
Roku Community Team