Forum Discussion

Puppylover's avatar
9 months ago
Solved

Roku keeps pausing like every 2 minutes

My roku pauses no matter what channel I try. Netflix, hulu, peacock. However all my other rokus in the house work fine.

  • Welcome, and thanks for posting here in the Roku Community, Puppylover!

    We see that you're experiencing a channel playback issue on your Roku, and we're here to assist you. 

    Have you tried rebooting your Roku? If not, we recommend rebooting it to see if it makes any difference. 

    Here's how...

    1. Press Home 
       
      on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Also, could you please provide the latest software version of your Roku? It can be found in Settings > System > About

    You can also check out this support article for more troubleshooting steps to resolve a channel playback issue.

    Let us know if you need more help. We're more than willing to assist you further. 

    All the best,
    Emman

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Welcome, and thanks for posting here in the Roku Community, Puppylover!

    We see that you're experiencing a channel playback issue on your Roku, and we're here to assist you. 

    Have you tried rebooting your Roku? If not, we recommend rebooting it to see if it makes any difference. 

    Here's how...

    1. Press Home 
       
      on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Also, could you please provide the latest software version of your Roku? It can be found in Settings > System > About

    You can also check out this support article for more troubleshooting steps to resolve a channel playback issue.

    Let us know if you need more help. We're more than willing to assist you further. 

    All the best,
    Emman