Forum Discussion

mosesgreen's avatar
2 years ago
Solved

roku keeps deletes my favorite streaming channel when my internert is turned on

When I scan for live antenna TV channels (the outlaw) is found but, when I turn on my Internet my TCL Roku TV deletes the channel, and is isn't listed in my channel guides.

  • Hi, mosesgreen

    Greetings, and welcome to the Roku Community.

    We acknowledge the issue that you've shared with us, and we'd be more than glad to assist. With this issue, we recommend performing a system restart as a troubleshooting step to resolve the issue. To do this, navigate to Settings > System > Power (skip if not available) > System Restart.

    After performing this step, kindly replicate the steps you've previously performed and see if the issue persists.

    Keep us posted.

    Best wishes,
    Kash

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, mosesgreen

    Greetings, and welcome to the Roku Community.

    We acknowledge the issue that you've shared with us, and we'd be more than glad to assist. With this issue, we recommend performing a system restart as a troubleshooting step to resolve the issue. To do this, navigate to Settings > System > Power (skip if not available) > System Restart.

    After performing this step, kindly replicate the steps you've previously performed and see if the issue persists.

    Keep us posted.

    Best wishes,
    Kash