Forum Discussion

Timmac's avatar
Timmac
Reel Rookie
2 years ago
Solved

Roku Hisense TV - Channel 4 app has no live stream

TV model number C218GB

The screenshots of the Channel 4 app on the Roku store show a "Live TV" tab but I don't see it. 

Why?

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi Timmac,

    Thanks for keeping us posted!

    Channels on the Roku platform are managed and designed by the channel providers themselves. it might be that there were some changes or features that were temporarily removed. You can reach out to Channel 4 UK directly and inquire further about this to address your concern.

    If there's anything we can assist you with aside from this, let us know!

    All the best,
    Kash

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi Timmac,

    Welcome to the Roku Community!

    We understand you're having a problem finding channel 4 on your live TV. We will be more than happy to assist you, but we will need more information. Could you send us a photo or video of your running issue?

    With detailed information, we will be able to assist you further.

    Thanks,

    John

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        2 years ago

        Hi Timmac,

        Thanks for keeping us posted!

        Channels on the Roku platform are managed and designed by the channel providers themselves. it might be that there were some changes or features that were temporarily removed. You can reach out to Channel 4 UK directly and inquire further about this to address your concern.

        If there's anything we can assist you with aside from this, let us know!

        All the best,
        Kash