Forum Discussion

Malk's avatar
Malk
Binge Watcher
3 months ago

Roku express zip code not saving.

My local channles changed to a city 200 miles away from me. It was, till yesterday, on my local stations. So I try to change the zip code on the roku express and I press OK. Nothing saves and local channles still not local. It's been rebooted and updated. Can't find any straight answers.

1 Reply

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    Malk-

    Roku devices like your Express have no tuners or antenna inputs so they can't receive live over-the-air broadcasts. (Roku TVs with Roku capability built in DO have antenna inputs for this purpose.) So any network programming received on a Roku device must be streamed over the internet via one of the streaming channel apps that carry local channels (YouTube TV, fubu, Hulu + Live TV, specific ISP cable service app, etc.). It is that channel app that determines which locality's stations you get.

    Some channel apps determine your location by the IP (Internet Protocol) number assigned to you by your internet provider. If your internet provider assigns or changes your IP number to one attached to one of its servers located in a different area, that could change your apparent location and thus the local stations you are provided. You can use an IP info website like the ones listed below to see where the IP number assigned by your internet provider indicates you are located. If this doesn't represent your actual area, you can contact your internet provider and ask to be reassigned an IP in your area.

    Some IP info websites:
    https://www.iplocation.net/
    https://www.iplocation.com/
    https://tools.keycdn.com/geo
    https://www.ipfingerprints.com/
    A web search for "IP Location" can find many more.

    I'd suggest checking on several of these as it seems to be an inexact science. They should all report your real IP but they may not all give the same location results and you don't know what service your channel app uses to check IP location.

    And finally, if you are accessing the internet through a VPN service it can mask your actual location.