Forum Discussion

magnus523's avatar
magnus523
Channel Surfer
5 years ago

Roku express will not accept valid wifi password.

Brand new Roku Express. During setup, I found it will not accept the valid password for our home wifi. Checked carefully numerous times, restarted roku, restarted router, no joy at all.

I'm planning to return this, but thought I'd check to see if anyone has a solution. I've seen similar problems described on the internet, but no solutions that work for me. Thanks to anyone reading!

9 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    Not exactly a solution, but have you tried a simpler password?

    • Ello2022's avatar
      Ello2022
      Roku Guru

      rohta  anyone who has to say they’ve been an IT for 25 years is not actually in IT. This thread is also years old. I own 10 Roku devices. My WiFi passwords include @ & $ and other symbols. Works just fine. I have no issues entering the symbols.