Forum Discussion

Floramora's avatar
Floramora
Newbie
2 years ago

Roku Express w wired connection won't recognize remote

I have a Roku 4K for ethernet but it won’t speak to the remote. I have unplugged but still nothing 

1 Reply

Replies have been turned off for this discussion
  • renojim's avatar
    renojim
    Community Streaming Expert

    So we know exactly what model number you're speaking of, what's the model number written on the device somewhere (or from Settings->System->About) if you can get there.  Is it a voice remote with TV controls, a pairing button, or microphone button or is it a simple remote without any of those?