Forum Discussion

MissHall's avatar
MissHall
Newbie
2 years ago
Solved

Roku Express tries to update then restarts

I’m having the same issue but my USB is plugged into the wall not the tv. 
many suggestions? 

  • MissHall, it wouldn't hurt to try another USB power adapter/charger from a phone or tablet and/or another USB cable.  Look at the fine print on the adapter for something like, "Output:  5V 1A (or 1000mA)".  Anything greater than 1A/1000mA is all right as well, but less is not.  After that, about all you're left with is a factory reset, but note that if you've been using the app as a remote you must have a functioning physical remote to set up a device after a factory reset.

    How to system restart or factory reset your Roku streaming device | Official Roku Support

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    MissHall, it wouldn't hurt to try another USB power adapter/charger from a phone or tablet and/or another USB cable.  Look at the fine print on the adapter for something like, "Output:  5V 1A (or 1000mA)".  Anything greater than 1A/1000mA is all right as well, but less is not.  After that, about all you're left with is a factory reset, but note that if you've been using the app as a remote you must have a functioning physical remote to set up a device after a factory reset.

    How to system restart or factory reset your Roku streaming device | Official Roku Support