Solved
Roku Express not responding to remote/not working
For two nights my Roku Express (3930, 3931 series) has not been responding to the remote, it originally responded to left/right arrows but nothing else. I changed the remote batteries and then unpl...
You're right. If the WiFi login information has been wiped from the Roku you need a functioning physical remote to set the Roku back up.
Non-4K Rokus were supplied with infrared point-and-shoot remotes. You can check if they are emitting infrared signals by pointing them at a digital camera, one on a phone/tablet will do. When you press buttons on the remote you should see a glow from the end of the remote on the viewfinder.
