Forum Discussion

Icetman's avatar
Icetman
Newbie
4 years ago
Solved

Roku Express not connecting to NetGear Nighthawk

My Roku Express has a problem, it is not finding my new Netgear NighthawkM5 Pro (AT&T wireless internet). I am replacing my Sat internet with this device. As we speak my Roku is connect to my Vias...
tv & player wifi
  • DBDukes's avatar
    DBDukes
    4 years ago

    Icetman 

    The Roku Express is 2.4 GHz only. 802.11 b/g/n

    Ensure your wireless settings match. g/n won't do.

DBDukes's avatar
DBDukes
Community Streaming Expert
4 years ago

Icetman 

The Roku Express is 2.4 GHz only. 802.11 b/g/n

Ensure your wireless settings match. g/n won't do.

Icetman's avatar
Icetman
Newbie
4 years ago

Darn, I knew it had be something like that, just did not want it to be.  What do I need to buy (cheapest first) for it to work? Roku® Streaming Stick® 4K?? If so what else do I need for my other 3 TVs?  Is there like a main Roku that has satellites?

  • DBDukes's avatar
    DBDukes
    Community Streaming Expert
    4 years ago

    Icetman 

    The Roku Express is the only current Roku device that is 2.4 GHz only. All others are dual band.

    And each Roku is for a single TV.

    • Icetman's avatar
      Icetman
      Newbie
      4 years ago

      Great, thank you

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert
        4 years ago

        Before buying a new Roku, check the configuration of your new router.  The documentation that came with it should show you how.

        As DBDukes indicated:

        • Make sure its 2.4 GHz wifi band is turned on
        • Make sure its 2.4 GHz connection parameters are set to b/g/n, not b/g 

        And one more :

        • All Rokus use 2.4 GHz channels 1-11 as are standard in North America. Some other parts of the world also use channels 12 & 13.  Be sure your router is using only 1-11, and not an auto setting if this could be set a channel above 11.